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Most insurance plans do cover physiotherapy, but check with your prodvider to be sure. At Kathleen White Physiotherapy, we do not do direct billing to insurance companies. You will be required to pay upfront and then submit the receipt, that is provided to you after your session, to your insurance company.

No, physiotherapy is direct access, meaning that you do not need a doctors note to access care. Your insurance may require you to have a doctors note in order for your coverage to be approved, so It’s best to check with your insurance provider first.

Feel free to wear any comfortable clothing that you can move around in. If you are coming in for a knee or foot injury, shorts can ben helpful.

All sessions are one on one in a private treatment space. The first session will include both the assessment and a treatment.

We will start by giving you a chance to tell your story (what brings you in to physiotherapy). The therapist will ask some follow up questions about your concerns to get a better idea of what is going on. You are welcome to share as much as or as little as you feel comfortable with.

The second part of the assessment will be the objective testing, The therapist will having you move around and do some specific testing of the area that you are concerned about. Then we will work together to make a plan for your care going forward that works with your busy life.

If you are coming in for pelvic health concerns, there is the possibility of an internal exam. Before any internal exam is completed, the therapist will go through what the exam involves and it is 100% your choice whether or not you have the internal exam.